Shipping Policy

Shipping & Delivery

Getting Your Perfect Shoes to Your Door

Everything you need to know about how we deliver your footwear safely across the UK.

Delivery Time: 9–14 Working Days

We carefully pack and ship every order to ensure your shoes arrive in perfect condition. Standard delivery across the UK takes 9 to 14 working days.

Order Processing

Once you place your order, we get to work right away. Orders are typically processed within 1–2 working days. You’ll receive a confirmation email with tracking information as soon as your order is dispatched.

Where We Deliver

We currently deliver across the United Kingdom, including:

  • England, Scotland, Wales & Northern Ireland
  • Channel Islands
  • Isle of Man
  • Scottish Highlands & Islands

Please note that remote areas may experience slightly longer delivery times.

Bank Holidays & Peak Periods

During bank holidays, festive seasons (like Christmas and Easter), and peak shopping periods (such as Black Friday), deliveries may take a little longer than usual.

We recommend ordering early during these periods to ensure your shoes arrive when you need them. We’ll always keep you updated on any expected delays.

Track Your Order

Stay updated every step of the way! Once your order ships, you’ll receive an email with your tracking number. Use this to follow your parcel’s journey right to your doorstep.

If you have any questions about your delivery, don’t hesitate to reach out — we’re always happy to help.

Common Questions

Quick answers to the shipping questions we hear most often.

How long will my delivery take?

Standard delivery takes 9–14 working days. Processing takes 1–2 days, and then your parcel will be on its way. You’ll receive tracking details via email.

Do you deliver to Scotland and Northern Ireland?

Yes! We deliver across the entire UK including Scotland, Northern Ireland, the Highlands, Islands, and Channel Islands. Remote areas may take a few extra days.

Will my delivery be delayed during holidays?

During bank holidays, Christmas, Easter, and busy shopping periods like Black Friday, deliveries may take longer due to high demand. We recommend ordering early during these times.

How can I track my order?

Once your order is dispatched, you’ll receive an email with a tracking number. Click the link in the email to see real-time updates on your delivery status.

What if my order hasn’t arrived?

If your order hasn’t arrived within the expected timeframe, please get in touch with us. We’ll investigate with the courier and make sure we sort it out for you as quickly as possible.

Questions About Your Delivery?

We’re here to help! If you have any questions about shipping, tracking, or your order, our friendly team is just a message away.

Get in Touch